Pal Heights Mantra

Name: Pal Heights Mantra
Address: Plot No-26, Pahal, Bhubaneswar, Odisha, India
Telephone: +918342000661
Price range: $$$
Rating: 3.9

5869 votes

#2393 of 5325 restaurants in Bhubaneswar

Chinese, Indian, Italian

No info on opening hours

$$$$ Price range per person INR 2,100 - INR 4,300

Plot No-26, Pahal

Bhubaneswar, Odisha, India

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Discover new tastes of the menu with Chinese and Indian cuisines in the comfort of this bar. The great location of Pal Heights Mantra makes it easy to reach by any transport. At this place, clients may try tasty soup. The terrific staff works hard, stays positive and makes this place wonderful. This spot is remarkable for its nice service. The fine decor and calm ambiance let visitors feel relaxed here. This bar is ranked 4.2 within the Google grading system.

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fooding quality

untrained staff

wrost

luxury

swimming pool

rooftop managment

corporate

good Rooms

2nd floor

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Anshuman Panigrahi 9 days ago on Google

What a downfall. This hotel used to be decent—somewhat posh, even. But my recent one-night stay felt more like surviving a nightmare than staying in a hotel. The place is in absolute shambles. Upon arrival, I was greeted by a new receptionist clearly struggling to keep things together. I asked to use the bathroom near reception, and what I saw was revolting—human feces on the floor. I was so stunned I simply walked out. I ended up using the restaurant bathroom on the ground floor, which, thankfully, was usable—but that’s the only small mercy this place offered. The first room I was given was nothing short of disgusting. Stains everywhere, including the bed. The couch and carpet were riddled with cigarette burns, and the air reeked of stale smoke—as if it was once a smoking room that had been poorly masked as non-smoking without a hint of deep cleaning or sanitisation. I requested a room change. To their credit, staff responded quickly—but the second room was no better. The bed was so filthy I couldn’t bring myself to lie down. I spent the entire night sitting upright, too afraid to even lift the blanket. I didn’t check under the covers—frankly, I didn’t want to know what I might find. And it’s not just the rooms. The entire hotel feels abandoned and neglected. The halls are gloomy, furniture is worn out, and there's an overall sense of decay. It’s as if no one truly manages or maintains the property anymore. The only remotely redeemable part was the restaurant on the third or fourth floor—it was still okay, food was decent. But that’s like finding a clean napkin on a sinking ship. Ever since the death of the original owner, this hotel has gone completely downhill. It feels like a ghost of what it once was. Avoid this place at all costs. For the price, you’ll absolutely find far better—and far cleaner—options anywhere else in Bhubaneswar. Service: 1

Response from the owner 9 days ago

Dear Anshuman Panigrahi, Greetings from Pal Heights Mantra. Thank you for taking the time to share your feedback. Please accept our sincere apologies that some aspects of our service did not meet your expectations. Your feedback is important to us and has been shared with our management, who will ensure that corrective action is put in place to resolve the issue. We hope to have you again at Hotel Pal Height mantra,to serve you better! Have a Great Day! Regards Team Pal Heights Mantra.

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Shubham Kumar 16 days ago on Google

We recently stayed at this hotel and booked two rooms—409 and 411. While I must commend the staff for their outstanding service, which was on par with top-tier properties like Taj Vivanta or Mayfair, the overall infrastructure leaves much to be desired. The service, food, and staff behavior were excellent. From the front desk to the restaurant, everyone was courteous, professional, and went out of their way to make our stay comfortable. The breakfast spread was also impressive, and the staff at the dining area were particularly attentive and helpful. However, when it comes to the room quality, especially for the price, we were disappointed. The bathrooms and toilets were extremely cramped, there was water leakage from the central AC, and the wooden flooring was in poor condition. These issues significantly affected the comfort of our stay. In summary: Amazing service and staff, but the room infrastructure needs serious improvement to match the standards the staff are striving to uphold. Service: 5

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Sujeet Singh a month ago on Google

I recently stayed at Pal Heights Mantra Hotel in Bhubaneswar and overall, it was a pleasant experience. The hotel's location is excellent, being situated right next to GT Road. The property is clean and well-maintained, with a good range of facilities including a gym and swimming pool. However, I did notice a peculiar design issue in the rooms. The toilet and bathroom are separate, but the basin is located in the bedroom rather than the toilet. This seemed a bit unconventional and took some getting used to. Despite this quirk, the hotel seems to tick most of the right boxes. The staff was friendly, and the amenities were well-maintained. If you're looking for a convenient location and good facilities, Pal Heights Mantra Hotel might be worth considering. Just be aware of the unique bathroom layout which might not be suitable for family. Service: 3

Response from the owner 9 days ago

Dear Sujit Singh, Greetings from Pal Heights Mantra. Thank you for taking the time to share your feedback. Please accept our sincere apologies that some aspects of our structure did not meet your expectations. Your feedback is important to us and has been shared with our management, who will ensure that corrective action is put in place to resolve the issue. We hope to have you again at Hotel Pal Height mantra,to serve you better! Have a Great Day! Regards Team Pal Heights Mantra.

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