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Response from the owner
2 months ago
Hey rineeta roy chowdhury! We're extremely sorry to hear about your disappointing experience at our restaurant. We sincerely apologize for the inconvenience caused during your visit. We understand how frustrating it can be to receive such poor service, especially when you are visiting as a tourist. This is certainly not the level of service we strive for, and we appreciate you bringing it to our attention. We will investigate this matter further to ensure that our staff is more attentive and courteous to all our guests, regardless of the situation. Your feedback is important to us, as it helps us improve and provide a better experience to our customers. We would love to discuss your visit in more detail. Could you please share your contact details with us at 093042 80615 so that we can reach out to you personally? We assure you that we will take immediate action to resolve this issue and make sure it doesn't happen again. Once again, we sincerely apologize for the inconvenience caused and appreciate your understanding. We value each and every one of our customers, and we hope you will give us another chance to serve you better in the future. Warm Regards, Team PATHER PANCHALI RESTAURANT & CAFE GHATSILA. ️