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Orchid - Fortune JP Palace
a month ago
Dear Mr Karthik, Namaste, Thank you for your feedback. I sincerely regret that your experience did not meet expectations. The buffet and à la carte options should offer genuine choice, not feel promotional, and I apologize if this was the impression. I also take seriously your comments on pricing, variety, and taste, and will review these with our culinary team. Your visit should have been pleasant, and I am sorry it was not. We value your input and will use it to improve. Warm regards, Roshan Kumar Jha Food & Beverage Manager
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