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Response from the owner
16 days ago
Hi! seema malik, We are truly sorry to hear about your unpleasant experience during your friend's birthday celebration. It is disheartening to know that both the food quality and service did not meet your expectations. Your feedback about long wait times, food temperature, and taste is invaluable, and we are taking it seriously to ensure this does not happen again. Please reach out to us at [email protected] with your order details, the issue youre facing, and your contact information so we can get in touch and resolve this for you. Management, Om Sweets Private Limited