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Response from the owner
28 days ago
Hello Momin,Thank you for taking the time to share your feedback about your recent visit to our restaurant. We apologize that we did not meet your expectations, and we're truly sorry to hear that our service fell short.We understand that our slow service and impersonal approach made you feel like you were bothering us by ordering, and for that, we're deeply sorry. We take pride in providing a warm and welcoming atmosphere, and it's clear that we missed the mark in your case.We want to assure you that we're taking your feedback seriously and will work diligently to improve our service standards. We'll make sure to pass on your concerns to our team, and we'll work on creating a more personalized experience for our customers.If you could share more details about your visit, such as the date and time, and the specific dishes you ordered, it would be greatly appreciated. You can reach us on our dedicated customer care number, 099533 14193, and we'll make sure to resolve your issue right away.Once again, thank you for your feedback, and we hope to have the opportunity to serve you better in the future.Warm Regards,Team Olive Daniels