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Response from the owner
a month ago
Dear Guest , “Thank you for sharing your feedback. We sincerely apologize for the experience you had during your visit. Serving fresh food and providing attentive service are very important to us, and what you described is certainly not the standard we aim to maintain. We will review this matter with our kitchen and service team to ensure such issues do not happen again. Kindly share the date and time of your visit so we can investigate it further. You may also call us at 9804000444 to share more details. We would really appreciate the opportunity to speak with you and resolve this.” Team OCH