Ground Floor & First floor, Navya Arcade, Ikkanda Warrior Rd
Thrissur, Kerala, India
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OLAN RESTAURANT THRISSUR
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See Sringapuram Shiva Temple by default, the guests' piece of advice is to visit OLAN RESTAURANT THRISSUR as well. The average score of this place on Google is 4.4.
We had fish curry meals along with starters at their Thrissur outlet. Food was yummy , ambience was cozy n neat . Waiting time is a lil long if u opt for meals. Service was good but people serving meals need to be little quick with their serving. Will come back once again for the food:) Food: 4 Service: 3 Atmosphere: 5
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Response from the owner5 months ago
Thank you so much for taking the time and sharing your experience with us. We hope to see you again soon. TEAM OLAN
Today happened to visit the OLAN restaurant around 8.15 pm. We were seated in 1st floor. It was essential the peak time. We tried Karumuru kozhi Murgh malai tikka Swargathile kozhi Porotta Kizhi biriyani The food was decent. Just above average in my opinion swargathile kozhi was a more sour( similar to a fish tawa fry; the sourness goes well with fish, but not with chicken, only for that, but yes it was softly cooked). But the wait was frustrating and tiring!!!!! It took literally more than hour for the food to be ready. We had almost lost our patience. Got the main course at around 9.30. And the food was served cold. On informing the staff, he took the food to reheat. Juices were served after a long wait. We had to wait another 30 min to get the bill after finishing the dinner. There were hardly 2-3 staff to take the order for the entire floor. I could see them running from one table to another. Moreover I could see that the food was brought from the ground floor kitchen. On asking they told me that they told me that they had to run & climb each time to get the food from the downstairs kitchen. Dear concerned person, please do hear out your staff. I could see them struggling with shortage of staff and juggling between the customers. They were trying hard to do their job, but it wasn’t working. Please do show humanitarian support to them and appoint more staffs or do something about the kitchen etc. I literally couldn’t tell the staff anything because I could understand the entire mess!!! It’s not their fault. Customers won’t suffer such long wait. Service: Dine in Meal type: Dinner Price per person: ₹200–400 Food: 4 Service: 2 Atmosphere: 3
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Response from the owner5 months ago
Hi varsha,We are grateful that you took the time out to leave us a rating. We see that your recent experience with us didn't meet your expectations. Kindly drop in a message to 9744222311. so that we can get in touch with you in person.