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The Belgian Waffle Co.
28 days ago
Dear Valued Customer, Thank you for reaching out to us, and please accept our sincere apologies for the inconvenience caused during your visit on National Waffle Day. Due to the exceptionally high volume of orders on this special day, there was an unfortunate mix-up, and you received the wrong item. We truly regret this error and understand how disappointing it must have been. Please be assured that we are taking this matter seriously and have addressed it with our team to ensure it does not happen again in the future. We truly appreciate your patience and understanding.