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Response from the owner
3 months ago
Dear o, We sincerely apologise for your unpleasant experience at NoahArk Café. What you described is completely unacceptable and does not reflect our usual standards. Your feedback has been taken very seriously — we are already reviewing the kitchen process and service team to ensure such an incident never happens again. We would truly appreciate the chance to make things right. Please reach out to us directly at [your café’s contact number or email], and we’ll do our best to resolve this personally. Thank you for bringing this to our attention. We value every guest’s experience and will use your feedback to improve both our food quality and communication with customers. Warm regards, Team NoahArk Café
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