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Response from the owner
2 months ago
Dear Guest,We sincerely apologize for the poor service you and your family experienced during your visit. At NMR, we strive to ensure every guest feels respected and well taken care of, and it is clear we fell short in this instance. Your feedback regarding staff behavior is taken very seriously, and we will address it immediately to prevent such incidents in the future.We truly value your feedback and hope you might give us another chance to provide the warm and respectful service that matches the quality of our food.Warm regards,Team NMR’s