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Response from the owner
a month ago
Dear Customer, We sincerely apologize for the inconvenience you experienced. At our brand, delivering exceptional service and hospitality is our top priority, and we take matters like these very seriously. Our team has been thoroughly briefed to ensure decorum and discipline are consistently maintained at the outlet. We greatly appreciate your feedback, as it plays a vital role in helping us improve and serve you better. Thank you once again for sharing this with us. Team Nirula's