The only thing that disappoints when you come to Nirmal Palace is the competent staff. Cool service is something clients appreciate here. A number of visitors say that the dishes have good prices. But people rate this place below average on Google.
WORST staff ever, they dont know how to talk with their guest. There is NO room service given from them to guest. Rooms are very dirty, there are cockroaches dancing all around the room and bathroom. If we ask them to change the bedsheets they give excuses for no maid availability to clean the room. Telephone room service does not work. I would not suggest anyone to stay at this place, all over I dont even feel like to rate 1 for this hotel!!! Im still feeling that cockroaches are dancing on my head!!