The high ratings of New Henry & Wolsey Bakery would be impossible without the professional staff. Nice service is something visitors like here. When inside, the atmosphere is cozy. This place is rated on Google 4.3 by its clients.
I’m writing to express my deep disappointment with the birthday cake we ordered from you for my wife’s special day. We had clearly requested a pineapple-flavored ice cake, but what was delivered was vanilla—with absolutely no trace of pineapple flavor. When we raised this issue, instead of acknowledging the mistake, your staff argued with us, insisting it was pineapple, which it clearly wasn’t. This kind of response is not only unprofessional but also incredibly frustrating. A birthday is a meaningful occasion, and your mistake—and the way it was handled—completely let us down. The cake was not only the wrong flavor but also of poor quality, making the experience even more disappointing. We expected better from a brand like yours. I used to buy everything here before but after this incident i won’t recommend any buy here. Very poor customer service. Food: 1 Service: 1 Atmosphere: 1 Service: Takeaway Meal type: Other Price per person: ₹800–1,000
For eggless cake ,prior booking is a must... Only egg cakes are ready to buy in the shop... Puffs and cookies are good in taste. Food: 3 Service: 4 Atmosphere: 5 Service: Delivery Price per person: ₹200–400