Negi Bakers n Sweets, Kotdwar

Hello Swati Ji ,We are deeply sorry to hear that your experience with our baked goods was not up to your expectations. We understand how disappointing it can be to receive stale cake and pastries, especially when you're looking forward to enjoying something fresh. We would like to apologize for the inconvenience and assure you that we take your feedback very seriously. We strive to maintain the highest quality of our products, and it's clear that we fell short in your case. We're truly sorry that our staff member assured you that the cake was fresh, but unfortunately, it didn't meet our usual standards. We would like to make things right, Swati Ji. We would appreciate it if you could share more details about your experience, including the date and time of your visit, with us on our dedicated contact number 086304 96262. We will immediately look into this matter and take necessary steps to prevent such incidents in the future. Once again, we apologize for the poor experience, and we hope to have the opportunity to serve you better in the future. Your satisfaction is our top priority, and we're committed to making it right. Warm Regards,Team Negi Bakers & Sweets, Kotdwar