Asian, Indian, Vegetarian options
$$$$
Price range per person INR 200 - INR 400
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Indian cuisine is served at this restaurant. It's worth coming to hotel nalanda because of nicely cooked chilli chicken, chilli beef and chicken biryani. The great location of this place makes it easy to reach by any transport. A number of guests mark that the staff is attentive at this place. This spot is notable for its good service. Here you will pay moderate prices. The pleasant atmosphere makes a positive impression on customers. Google users awarded this restaurant 4.
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Visitors' reviews on hotel nalanda
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Srijeesh U
a month ago on Google
The food was great, the service was good, and the manager Sabu is worth mentioning, he was a great service. Food: 5 Service: 5 Atmosphere: 5
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ranganath 112
a month ago on Google
I took a parcel for a quarter mandhi and a chicken fried rice for two of my and both my friends who ate it got food poisoning. They are admitted in the hospital now and when I talked to the authorities, they are acting clueless. Irresponsible and infuriating behaviour from the management. The audacity of the manager to talk to us over phone as if were are making it up is just crazy. Also, my dog who ate the leftovers is sick and vomiting after eating their poison. Food: 1 Service: Takeaway
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Response from the owner
28 days ago
We take food safety and customer satisfaction extremely seriously, and we were very concerned to read your review. However, after a thorough investigation of our kitchen operations, hygiene logs, and customer feedback from the same day, we found no evidence supporting your claims.You purchased the parcel yesterday around 7 PM and are reporting the issue today around 8 PM—more than 24 hours later. This considerable delay, along with the lack of similar reports from other customers, raises serious questions about the validity of your complaint.All our ingredients are fresh and handled under strict health and safety guidelines. We have had no other reports of illness from the same batch of food.Falsely accusing a business can have serious legal consequences, and we are prepared to pursue all appropriate action to protect our reputation.We are always open to genuine, constructive feedback—but we stand firmly by our commitment to quality and honesty.
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Anoop
3 months ago on Google
I visited Hotel Nalanda in Palakkad with my family during lunchtime, and the experience was extremely disappointing from start to finish. The dining area was poorly designed with very limited space, barely enough to seat a few families. We asked the manager at the counter about the waiting time, and he informed us it would be just 10 minutes, and that we would be called once a table was free. Unfortunately, we waited outside for over 30 minutes with no communication from the staff. Meanwhile, people who arrived after us were seated promptly. Finally, I had to go inside and find a table myself. We ordered biryani, chicken noodles, and some juices. When the waiter first brought water, we noticed white, dust-like particles floating in the glasses. He dismissed it casually, claiming it was because of hot water. We requested clean water, and he returned with a jar of extremely hot water, which was difficult to even touch. It felt intentional and unprofessional, likely due to the earlier complaint. Things only got worse when we noticed flies and insects inside the restaurant, and shockingly, some were crawling near and even on the food. It was truly disturbing and unacceptable. The hygiene level was appalling for any dining establishment. Adding to that, the spoons provided were dirty and poorly cleaned. When I brought this to the manager’s attention, he replaced them and apologized, acknowledging it was their mistake—but by then, our dining experience was completely ruined. The food itself lacked flavor, the service was highly unprofessional, and the environment was unhygienic and uncomfortable. As a family, we were truly disappointed and even concerned about our health and well-being during the visit. I strongly do not recommend Hotel Nalanda to anyone looking for a clean, safe, and pleasant dining experience in Palakkad. This place needs serious improvement in both staff attitude and hygiene standards. Service: Dine in Meal type: Lunch Price per person: ₹200–400 Food: 1 Service: 1 Atmosphere: 1
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Asian, Indian, Vegetarian options
$$$$
Price range per person INR 200 - INR 400
© OpenStreetMaps
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Address
Palakkad Head Post Office, Road, Palakkad, Kerala, India
Features
Сredit cards accepted
Delivery
Takeaway
Booking
Wheelchair accessible
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