M
Mr. Puff
14 days ago
Thank you for bringing this to our attention, and we sincerely apologize for the extreme delay in addressing your concerns. We deeply regret the inconvenience caused to you in past and understand how this may have impacted your experience with us. Please know that we are actively working on improving our processes to ensure such issues don’t happen again. Your feedback is invaluable in helping us create a better experience for all our customers. We truly hope to have the opportunity to serve you again and make things right.