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Mr. Chow's Thane

The varied menu based on Chinese cuisine is what you are offered at this restaurant. Mr. Chow's Thane provides food delivery for the convenience of its customers. It's time to relax and order good chilli chicken, lamb and thai rice. The positive aspect of this place is that the staff is creative. Many guests find that the service is nice. This spot offers you food at low prices. When inside, the atmosphere is pretty. But this restaurant is not highly estimated by Google users who assigned it a below average rating.

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Сredit cards accepted Delivery Takeaway
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Visitors' reviews on Mr. Chow's Thane

367
Cute Crazy

28 days ago on Google

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It is very slow. Food: 1 Service: 1 Atmosphere: 1
Mala Shenoy

2 months ago on Google

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Looks like all of Mumbai's garlic supply has been bought by Mr.Chows. Dish=half Portion garlic, 1/3rd portion sliced green chillies, balance chicken. Chicken tasted like rubber because Swiggy took one hour fifteen minutes to deliver. Food: 3 Service: Delivery Price per person: ₹400–600
M
2 months ago
Hi mala, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your recent experience didn’t meet expectations. We understand your concern regarding the overpowering garlic and chilli balance in the dish, and we appreciate you bringing this to our attention. We’ll be passing this along to our kitchen team to ensure better consistency in the future. We’re also disappointed that the delayed delivery affected the texture of the chicken. While delivery times are handled by Swiggy, we’ll be reviewing our packaging and preparation process to help maintain food quality during transit. Your feedback helps us improve, and we hope to have the chance to serve you a 5-star experience next time Team Mr. Chow’s
dns shetty

2 months ago on Google

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Placed order via Zomato and they just lied to driver that order was delivered to someone else and did not give option of ordering again. I waited 1.5hour to get the order, and no response at all. Terrible service. They were just expecting me to take the INR 2000+ loss. If you look through the reviews you’ll notice this is not the first time this has happened with online orders. They either just wait for customer to cancel order or lie - and everytime after 1+ hours of ordering. Food: 1 Service: 1 Atmosphere: 1 Service: Delivery Meal type: Dinner Price per person: ₹2,000+
M
2 months ago
We are extremely sorry for the experience you had. Waiting for over an hour and then not receiving your order is unacceptable, and we sincerely apologise for the inconvenience and frustration caused.We take your feedback seriously, especially since you mentioned this isn’t the first time it has happened with online orders. This is not the standard we aim for, and we want to ensure it never happens again.Could you please share your contact details or order ID with us? We would like to connect with you personally, understand the situation in detail, and make things right from our end.Thank you for bringing this to our notice. We truly appreciate your patience and hope to regain your trust.
avatar Advisor Pierre