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Response from the owner
a month ago
Hi Nikita Garg ji O, I'm so sorry to hear that you had a terrible experience at our restaurant. We take all feedback seriously, and I want to assure you that we're deeply troubled by your review. D It's unacceptable that our staff and owner didn't meet your expectations, and were truly sorry for any disrespect or discomfort caused. O I'd like to personally apologize for the misbehavior and arrogance you encountered. We understand that our staff should always provide excellent service with a smile, and it's clear that we fell short in your case. I Were taking immediate action to address these issues and ensure that our staff is trained to provide a welcoming and respectful environment for all our guests. Regarding the service, we're truly sorry to hear that it was disgusting. We strive to provide a seamless dining experience, and it's clear that we didn't meet that standard in your case. D I'd like to invite you to share more details about your experience with me directly. Please feel free to call me on 074549 48010, and I'll make sure to resolve this issue right away. O Your feedback is invaluable in helping us improve, and we're committed to making things right. Once again, we apologize for the terrible experience you had at our restaurant. We value your feedback and would like to make it up to you. Please give us another chance to show you the true Mittal Restaurent experience. Warm
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