T
The Lobby Brew - Conrad Bengaluru
a month ago
Dear Ms.Madhulika, Thank you for sharing your feedback with us. We're deeply sorry for the disappointing experience during your visit, particularly with the desserts that didn't quite meet your expectations. We're glad to hear that our salads were well-received. We take your concerns seriously and will address them with our team to elevate our dessert offerings. We'd appreciate the chance to discuss your experience further and work towards a resolution. Please don't hesitate to contact us directly. Your feedback is invaluable, and we hope to restore your confidence in our services. We look forward to serving you better in the future.Warm regards, Rahul Gazi Assitant Food and Beverage Manager