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Response from the owner
4 months ago
Hi Vishnu, Thank you for sharing your feedback. We're sorry to hear that you didn’t enjoy your experience with us. Could you please let us know which flavors you tried during your visit? This will help us better understand your concerns and take appropriate action. We would like to clarify that Mercelys Kefi is committed to using only natural colors and flavors in our products. We avoid artificial additives to ensure a wholesome and premium ice cream experience. We truly value your opinion and hope you'll give us another chance to serve you better. Warm regards, Team Mercelys Kefi