Meal’s Pizza

Hello Handcrafted Heaven,I am deeply sorry to hear that your experience with our customer service was disappointing. I want to start by acknowledging the mistake we made by delivering a non-vegetarian pizza when you specifically ordered a vegetarian option. This is unacceptable and I apologize for the inconvenience and frustration it caused.I am also sorry to hear that our team did not listen to your query and instead blamed you for not clarifying the order. This is not the kind of service we strive to provide, and I apologize for the rudeness and disrespect you experienced from our manager.I want to assure you that we take these incidents very seriously and will be taking immediate action to address the issues. We will be re-training our staff to ensure that they confirm orders accurately and provide excellent customer service. We will also be speaking with our manager to address their behavior and ensure that it does not happen again.I would like to invite you to share more details about your experience with us, including the order number and any other relevant information, by calling our dedicated customer service number 088668 32043. We will investigate the matter further and take immediate action to resolve the issue.Once again, I apologize for the poor service you received, and I hope that you will give us another chance to show you the level of service you deserve.Warm Regards,Team Meal's Pizza.

Hi Sazia,Thank you for sharing your feedback about your recent visit to Meal’s Pizza. We're delighted to hear you enjoyed our food and found our pizza offerings to be great. We sincerely apologize for the issues you experienced with the service and the burnt cheese on one of your pizzas. This certainly doesn't meet our standards, and we're taking your comments about our team's attentiveness very seriously.We're committed to improving your experience. Please consider calling the number on our Google Business Profile to discuss this further.Regards,The Team at Meal’s Pizza

Hello Maaz,We're delighted to hear that you enjoyed the food at Meal's Pizza! It's wonderful to know that our culinary offerings met your expectations. We're proud to serve high-quality pizzas that satisfy our customers' cravings.Thank you for taking the time to share your positive experience with us. We're grateful for customers like you who appreciate the effort we put into crafting delicious meals.Warm Regards, Team Meal's Pizza.