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Response from the owner
a month ago
Hi Om Rohilla, I'm really sorry to hear about your experience with the slow service, cold food, and disorganized staff during your visit. This definitely isn't the standard we strive for, and I completely understand how frustrating that must have been. We appreciate you bringing this to our attention and will work on making things right. Thanks for sharing your honest feedback — it helps us improve. We hope you'll give us another chance in the future! – McDonald's Team