McDonald's

Name: McDonald's
Address: 2nd Floor Mall De Goa, NH 66, Penha de França, Goa, India
Telephone: +918928304262
Price range: $$
Rating: 4.3

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5767 votes

#2 of 23 fast food in Penha de França

#3 of 52 fast food in Pilerne

#6 of 138 fast food in Reis Magos

Fast food, Vegetarian options

$$$$ Price range per person INR 250

2nd Floor Mall De Goa, NH 66

Penha de França, Goa, India

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Food delivery is a big plus of this restaurant. Nicely cooked gourmet burgers, cheese fries and peri peri chicken are the best dishes. Good chocolate burgers deserve ordering. You will be offered good cappuccino or good cold coffee.

A number of visitors find the staff cute. If you want to experience terrific service, you should go to McDonald's. Most reviewers say that the dishes have attractive prices. Enjoy the cool atmosphere here. 4.3 is what this place received from the Google rating system.

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Ratings of McDonald's

Zomato

(4.3/5)

Foursquare

(6.6/10)

Google

(4.3/5)

5715

Trip

(3/5)

Facebook

(5/5)

Visitors' reviews on McDonald's

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Anant Prabhusalgaonkar a month ago on Google

Not that good we selected combo offer but we received small box which contained 5 to 6 pic very bad Service: Dine in Price per person: ₹600–800 Food: 2 Service: 2 Atmosphere: 2

Response from the owner a month ago

Hi, We would like to know the reason behind such low ratings. Please share more details and your contact information at [email protected] so we can look into this further.

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PJ EDITZ a month ago on Google

- *Fast Service*: Many customers appreciate the quick service, with some reviewers mentioning that they received their orders in a timely manner, even through the drive-thru. - *Friendly Staff*: Some reviewers praise the friendly and helpful staff, which makes their dining experience more enjoyable. - *Convenient App*: The McDonald's app is popular among customers, allowing them to easily order and re-order their favorite items, track points, and take advantage of deals. *Negative Reviews:* - *Poor Customer Service*: Some customers report rude employees, long wait times, and incorrect orders, which can be frustrating. - *Food Quality*: A few reviewers mention that the food quality has decreased, with some items tasting bland or being prepared poorly. - *Management Issues*: Some employees and customers report poor management, citing issues like understaffing, overworking, and lack of support. *Ratings:* - *Overall Rating*: McDonald's has an average rating of 3.4 out of 5 stars based on employee reviews and 1.6 stars from customer reviews. - *Employee Reviews*: Employees praise the flexibility of hours, teamwork, and opportunities for growth, but criticize pay, benefits, and management. - *Customer Reviews*: Customers appreciate the convenience, fast service, and food quality, but complain about poor customer service, long wait times, and incorrect orders ¹ ² ³. *Common Themes:* - *Variability in Experience*: Reviews suggest that experiences can vary greatly depending on location, staff, and management. - *Room for Improvement*: Many reviewers mention areas where McDonald's can improve, such as customer service, food quality, and management ¹ ⁴. Meal type: Brunch Price per person: ₹200–400 Food: 3 Service: 4 Atmosphere: 5

Response from the owner a month ago

Hi, Thanks for the appreciation! We do our best to delight our customers with the most delicious food. It gives us a sense of great achievement to know that our efforts are paying off!

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Sunil Salunke a month ago on Google

I don't know where to begin .As we entered this place in the afternoon it was fully packed .it is overhyped by the food bloggers and insta influencers. The service is pathetic we stood there desperately asking about our turn but the cashier and supervisor were too busy and didn't even bothered to inform us to take a token or their process. They were turning down people outrightly without even making an effort to accommodate. Finally we got a seat after waiting for 1 hour and we thought we would forget everything by enjoying the food but the food was also pathetic so overall it was a very bad experience.please AVOID there are few other options available around with good food quality and service. Food: 2 Service: 1 Atmosphere: 3

Response from the owner a month ago

Hi, We would like to hear some additional feedback about how we could improve more please share your concern at [email protected] and let us have the opportunity to serve you again with our refinement.

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