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Response from the owner
a month ago
Hi Himanshu, thanks for sharing your thoughts. We hear you on the single counter setup and how it can feel slow whether there are 5 or 50 people. We're also working on improving the cleanliness inside to make your visits more comfortable. While we don’t have self-order machines everywhere yet, we're exploring options to speed things up. Your feedback really helps us get better—hope to welcome you back soon! Warmly, McDonald’s Team