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Response from the owner
a month ago
Dear Khushie Khan, We sincerely apologize for the frustrating experience you had with your recent order through the McDonald's app. It's unacceptable that your payment was deducted and our staff did not handle the situation with respect and professionalism. Your feedback about the service is invaluable, and we will address this issue to ensure it doesn't happen again. Thank you for bringing this to our attention, and we hope to restore your faith in us in the future. Best regards, McDonald's Team