McDonald's

Name: McDonald's
Address: Ground Flr, City Mall, Jhalawar Road, near Trends Footwear, Kota, Rajasthan, India
Telephone: +919649915505
Price range: $$
Rating: 4.1

4266 votes

#50 of 915 fast food in Kota

Fast food, Vegetarian options

$$$$ Price range per person INR 1 - INR 200

Ground Flr, City Mall, Jhalawar Road, near Trends Footwear

Kota, Rajasthan, India

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Try perfectly cooked spicy chicken, vegetable pizza and chicken wraps to form your opinion about this restaurant. Great ice tea or delicious cold coffee are worth a try here. Clients don't like brownies at McDonald's.

Food delivery is a big benefit of this place. The gracious staff works hard, stays positive and makes this place wonderful. Guests say that the service is fine here. This spot provides meals at reasonable prices. Many visitors think that the atmosphere is quiet here. As for the Google rating, this restaurant got 4.1.

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Ratings of McDonald's

Zomato

(4/5)

601

Foursquare

(7.7/10)

Google

(4.1/5)

3648

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Visitors' reviews on McDonald's

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sumit gupta a month ago on Google

Horrible experience.. poor airconditioning, unresponsive and slow staff. Despite having low customers, their focus and priority is swiggy/zomato. What normally takes 10-12 minutes, took 25 minutes and still I received cold burger, soggy fries, normal temperature coke and melted ice-cream. And theyd never put extra topping unless you see the pour. What do you do? Never come back and try other options around Service: Dine in Meal type: Dinner Price per person: ₹400–600 Food: 2 Service: 1 Atmosphere: 1 Vegetarian options: Check airconditioning then order. Try subway or burger king instead..

Response from the owner a month ago

Hi Sumit, I’m really sorry to hear about your experience with the air conditioning, slow service, and your order not meeting expectations. We aim for fast, fresh meals and it sounds like we missed the mark on your visit. Your feedback about delayed timing and issues with toppings is important to us – we'll be sharing this with our team to improve right away. Thanks for letting us know, Sumit; we hope you might give us another chance in the future. – McDonald's Team

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prateek gupta a month ago on Google

Food: 5 Service: 5 Atmosphere: 4

Response from the owner a month ago

Thank you so much for the 5-star love! We're thrilled to hear you had a great experience. Looking forward to serving up more delicious moments for you soon!

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Moiz Thekedar a month ago on Google

I've been to the McDonald's in City Mall a few times now, and my experiences have generally been quite good. The first thing that struck me was the revamped design; it felt much more modern and spacious than the McDonald's I remember from my childhood. There's ample seating, which is a big plus, especially since this place can get absolutely packed on a weekend evening. It's a popular hangout spot, and for good reason. The food is what you'd expect from McDonald's—consistent and reliable. My go-to is usually a McSpicy Paneer Burger, and it always hits the spot. The fries are, in my opinion, better than what you get at Burger King, and they arrive hot and crispy. The self-ordering kiosks are a convenient addition, making the process much quicker than waiting at the counter. However, not every visit has been perfect. Once, during a particularly busy evening, the floor was a bit messy, and the staff seemed a little rushed. It wasn't a deal-breaker, but it did stand out. I also wish they wouldn't charge extra for ketchup packets, but that seems to be a standard practice now. Overall, I'd say it's a solid choice for a fast-food meal in Kota. The atmosphere is lively, the food is satisfying, and it's a great place to hang out with friends or family. Despite a few minor issues, the positives definitely outweigh the negatives. Food: 4 Service: 4 Atmosphere: 5 Service: Dine in Meal type: Dinner Price per person: ₹600–800 Recommendation for vegetarians: Highly recommend Vegetarian offerings: Large vegetarian selection, Clearly labelled vegetarian dishes Vegetarian options: A large variety of veg menu also with non veg is available Dietary restrictions: Most of the food is High-caloried, so Should order according to diet. Not recommended for a Person dieting. Parking space: Plenty of parking Parking options: Free of charge parking lot, Paid parking lot, Free of charge street parking, Valet, Paid parking garage Parking: This is not a private Store, it is loacated at the city mall and hence a lot of services depend on the Services of the mall. Kid-friendliness: Nothing too special Meanwhile it includes birthday Party booking with a good area for guests. Wheelchair accessibility: Slopes available for runnning whellchairs etc.

Response from the owner a month ago

Hi Moiz Thekedar, thanks so much for sharing your thoughts! We're thrilled you appreciate the modern design and spacious seating—it’s great to hear it makes your visits comfortable. Your love for the McSpicy Paneer Burger and crispy fries really made our day! We also appreciate your honest feedback about busy times and the ketchup packets; we’re always aiming to improve. Looking forward to welcoming you back soon for more tasty meals and good company at McDonald's! – Team McDonald's

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