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Response from the owner
2 months ago
Hi Tisha Gupta, thanks for sharing your thoughts with us. We’re really sorry to hear the French fries didn’t meet your expectations and came out soggy—definitely not the crispy experience we aim for! Your feedback about quality is important, and we’ll make sure our team looks into this so it doesn’t happen again. We appreciate you giving us a chance and hope to serve you better next time at McDonald's. Take care!