McDonald's

Name: McDonald's
Address: Amarya Emporio, Kharar - Kurali Rd
Telephone: +919311510347
Price range: $$
Rating: 3.6

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Restaurant, Fast food

655 votes

$$$$ Price range per person INR 200 - INR 400

Amarya Emporio, Kharar - Kurali Rd

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Guests don't highly appreciate burgers and cold coffee at this restaurant. McDonald's provides food delivery for the convenience of its customers. A number of reviewers have noticed that the staff is friendly at this place. A lot of visitors mark that the service is spectacular. The atmosphere is pleasant, as people find it. But this place has been rated below average by Google.

Frequently mentioned in reviews

burger and Fries

take out Meal

food delivery lunch dinner great service breakfast

pizza aloo Tikki fries

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Ratings of McDonald's

Google

(3.6/5)

655

Visitors' reviews on McDonald's

/ 115

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Gursajan Sajan 4 months ago on Google

I had one of the worst service experiences at this McDonald’s. An employee named Davinder Singh completely ignored the line of customers waiting to be served and kept prioritizing others who walked up later. When I pointed out that there were people waiting in line, he responded rudely and aggressively, escalating the situation instead of resolving it. His behavior was completely unacceptable for someone in customer service. What’s even more concerning is that Davinder almost came at me physically — if other people hadn’t stepped in, he might have actually hit me. I urge management to review the security footage, as it will clearly show how out of control his behavior was. Manager Taranveer did try to calm things down, but even he couldn’t get Davinder to act professionally. Mr. Store Manager Sunil, I expect an official apology from your store and want to know what actions are being taken to address this serious incident and ensure it never happens again. If you want this location to succeed, you seriously need to re-evaluate having someone like Davinder Singh represent your brand. Food: 3 Service: 1 Atmosphere: 2 Service: Takeaway Meal type: Dinner

Response from the owner 2 months ago

Hi Gursajan, I’m truly sorry to hear about your experience with Davinder Singh and the way the situation was handled. Your concerns about service, behavior, and safety are taken very seriously. We appreciate you bringing this to our attention—this isn’t the standard we strive for. Manager Taranveer is already following up, and we’re reviewing everything thoroughly to make sure something like this never happens again. Thank you for your honesty and patience as we work through this. – Sunil

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pankaj Arora 4 months ago on Google

Slow work only we are here still take 10 to 15 min

Response from the owner 2 months ago

Hi Pankaj Arora, thank you for sharing your experience with us. We’re really sorry to hear that the slow service and wait time of 10 to 15 minutes didn’t meet your expectations, especially when it felt like only a few customers were around. Your feedback is important, and we’ll work on improving our speed so every visit feels smooth and quick. We hope to make your next trip much better! Warmly, McDonald's Team

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Jatin Gandhi 8 months ago on Google

Visited this McDonald's location recently and was quite disappointed with the overall experience. The environment was noticeably unhygienic and not well-maintained. Cleanliness seems to be a low priority here, which is concerning for a food establishment. The staff appeared unprofessional and inattentive—there was minimal effort to engage with or assist customers. At times, there was no one at the counter at all, leaving the front area unattended and the restaurant feeling deserted. That said, the food itself was consistent with typical McDonald’s standards—no surprises there. However, the poor service and uncleanliness significantly impacted the overall experience. Would recommend this location only if there are no better options nearby. Service: Dine in Meal type: Lunch Food: 4 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

Hi Jatin Gandhi, thanks for sharing your honest feedback. We're truly sorry to hear about the cleanliness and service issues you experienced during your visit—these are definitely not the standards we aim for. We appreciate you acknowledging the food quality, but we understand that a welcoming environment and attentive staff make all the difference. We'll share your comments with our team to improve both hygiene and customer care at this location. Hope you'll give us another chance in the future! – McDonald’s Team

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