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Response from the owner
23 days ago
Hi Nathan, I’m really sorry to hear about your experience with the kiosk, order delays, and food quality during your visit. That’s definitely not how we want things to be at McDonald’s. We appreciate you sharing this feedback—it helps us improve our service and equipment so everyone has a smoother visit. If you decide to give us another try, we’d love the chance to make it right for you. Thanks again for reaching out, Nathan! – McDonald's Team