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Response from the owner
a month ago
Hi Sameer, I’m really sorry to hear about your experience with the cigarette smell, hygiene, and overall atmosphere during your visit. That’s definitely not the McDonald’s vibe we want for our guests. We appreciate you bringing this to our attention and will work on improving maintenance so every family can enjoy a clean and welcoming environment. Thanks for sharing your honest feedback — it helps us do better. Hope you’ll give us another chance soon! Warmly, McDonald's Team