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Response from the owner
a month ago
Dear Manila Kundara, Thank you for sharing your experience at McDonald's. We're sorry to hear about the poor service and lack of acknowledgment from our staff regarding your soft serve cones. It’s disappointing to know that this isn't the first time you've faced such issues. We appreciate your feedback, as we strive to improve customer service. We're glad to hear you had a better experience at Burger King. Your comments will be addressed with our team. Best regards, McDonald's Team