McDonald's

Name: McDonald's
Address: Ground Floor, Huda City Centre, Metro Station, Restaurant No.1, Food Court, Gurugram, Haryana, India
Telephone: +919999718921
Price range: $$
Rating: 4.1

2786 votes

#203 of 4160 fast food in Gurugram

15 more branches to eat in Gurugram

Fast food, Vegetarian options

ClosedOpens at 8AM

$$$$ Price range per person INR 200

Ground Floor, Huda City Centre, Metro Station, Restaurant No.1, Food Court

Gurugram, Haryana, India

HUDA City Centre

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It's time to try nicely cooked pizza, French burgers and spicy chicken. This restaurant boasts good brownie sundae, brownies and biscuits. Based on the guests' opinions, waiters serve good bitter. This place is known for delicious cold coffee, ice tea or cappuccino.

At McDonald's, you can order dishes as a takeout. A number of visitors consider the staff attentive. Service at this place is something one can name professional. Prices are found fair here. The pleasant ambiance will be exactly just what you need after a hard working day. Based on the users' feedback on Google, this spot deserved 4.2.

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Visitors' reviews on McDonald's

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Manila Kundara a month ago on Google

I have ordered a meal with soft serve cones, at first there was no one at the counter..and when I told someone that please don’t serve soft serve now as we will not be able to hold it..I will take it once I finish my meal..but they didn’t acknowledgealso told me you have to hold it as we have made it now..then with my hands full of meals and a cold coffee I went to the table to put it on..and when I came back to take the soft serve..the staff guy told me that ab nahi milega ..jao yaha se.. These are the exact word of these people.. and this is not the first time they are doing it..they are not behaving as they are in customer service..pathetic staff.. Now I order food from Burger King at millennial city center..they are great in terms of food and staff.. This Mc Donald’s outlet sucks Service: Takeaway Food: 5 Service: 1 Atmosphere: 1

Response from the owner a month ago

Dear Manila Kundara, Thank you for sharing your experience at McDonald's. We're sorry to hear about the poor service and lack of acknowledgment from our staff regarding your soft serve cones. It’s disappointing to know that this isn't the first time you've faced such issues. We appreciate your feedback, as we strive to improve customer service. We're glad to hear you had a better experience at Burger King. Your comments will be addressed with our team. Best regards, McDonald's Team

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ashu Rathi a month ago on Google

Late order because the printer did not work, so late infact that the moca got cold coke was soda less and burger and fries were soggy. The food was just not something u would want to eat. Want to complain at the website but they do not even recognise their own restaurant ( huda City centre metro station). I was not given the bill because it was not printed. I would suggest to not visit with family or friends because it's going to be embarrassing. I haven't even gotten an apology. The website ask or restaurant no that should be on bill but what is the point I did not get one. I have upi transaction screenshot. They made my bad day into miserable one. Food: 1 Service: 1 Atmosphere: 4

Response from the owner a month ago

Dear Ashu Rathi, We sincerely apologize for the late order and the disappointing experience you had at our McDonald's location. We understand how frustrating it is to receive cold and soggy food, and we appreciate your feedback regarding the lack of a printed bill. Your experience is not reflective of our standards, and we will address these issues with our team. Thank you for bringing this to our attention; we hope to restore your faith in us in the future.

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brijesh kakkar 2 months ago on Google

I visited the McDonald's outlet at Huda City Centre, and I must say, the place was quite impressive. The outlet was spacious, clean, and well-maintained. The air conditioning was working perfectly, making the atmosphere comfortable. One of the best things was the ordering system – they had both a self-service kiosk system and a regular counter for placing orders. The staff was friendly and professional, ensuring a smooth experience. There were plenty of seats available, so even if a large crowd arrived, finding a seat wouldn’t be an issue. I ordered through the McDonald’s app, using the kiosk system to apply a coupon. I went for the Crispy Veggie Burger meal, which cost ₹240. This was my first time trying this burger, and I found it quite delicious. The flavors were well-balanced, and the crispy patty added a nice crunch. The cold drink was refreshing, though they added a bit too much ice, which enhanced the chill but diluted the taste over time. The fries were crispy and flavorful, just as expected. Service: Dine in Meal type: Lunch Price per person: ₹200–400 Food: 4 Service: 5 Atmosphere: 5

Response from the owner 2 months ago

Thank you, Brijesh Kakkar, for your thoughtful review of the McDonald's outlet at Huda City Centre! We're thrilled to hear you found the atmosphere spacious and comfortable, and that our ordering system met your expectations. It's great to know you enjoyed the Crispy Veggie Burger meal, although we appreciate your feedback on the ice in your drink. We look forward to welcoming you back for another delicious experience!

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