McDonald’s India

Name: McDonald’s India
Address: Shop No. UG-039, MGF Metropolis Mall, Mehrauli-Gurgaon Rd, Gurugram, Haryana, India
Telephone: +912249135000
Price range: $$
Rating: 4.1

1746 votes

#208 of 4158 fast food in Gurugram

15 more branches to eat in Gurugram

Fast food, Vegetarian options

Open now 11AM - 11PM

$$$$ Price range per person INR 200 - INR 400

Shop No. UG-039, MGF Metropolis Mall, Mehrauli-Gurgaon Rd

Gurugram, Haryana, India

MG Road

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The truth is that you will really like perfectly cooked French burgers, grilled chicken and vegan burgers. Many people visit this restaurant to taste good ice cream, brownies and chocolate burgers. Get your meal started with delicious iced coffee or great cold coffee.

The convenient location of McDonald’s India makes it easy to reach by any transport. Many people note that the staff is accommodating at this place. Fast service is something visitors agree upon here. Adequate prices are what you are to pay for your meal. Clients appreciate the comfortable ambiance at this spot, they want to come here again and again. This restaurant has received Google 4.2 according to the guests' opinions.

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Ratings of McDonald’s India

Zomato

(3.2/5)

244

Foursquare

(6.8/10)

Google

(4.2/5)

1490

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Visitors' reviews on McDonald’s India

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Jeyalaxmi Rajendran 16 days ago on Google

We found a dead insect inside our golden pops. When we complained, they server just shrugged and thew the container into the dustbin. There were lot of dead insects outside the restaurant also. Really poor hygiene and service. Food: 1 Service: 1 Atmosphere: 1 Service: Dine in

Response from the owner 14 days ago

Hi Jeyalaxmi, I’m really sorry to hear about the insect you found in your Golden Pops and how our team handled it. Cleanliness and good service are very important to us, and it sounds like we missed the mark here. We appreciate you bringing this to our attention and will address the hygiene concerns immediately. Thank you for your honest feedback—it helps us improve. We hope you'll give us another chance to make things right. – McDonald’s India

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Sonu Singh a month ago on Google

I had a very disappointing experience at McDonald's recently. I believe the staff member's name was **Satrugham** (if I’m not mistaken). The way he interacted with me was extremely unprofessional and disrespectful. Instead of politely assisting, he used a very casual and rude tone, saying things like *“tu redeem QR dikha”* — which is not how any customer should be addressed. Good customer service is the foundation of any reputed brand like McDonald's, and such behavior leaves a negative impression. I hope the management looks into this and ensures that all staff are trained to speak respectfully to customers. Service: Dine in Meal type: Breakfast

Response from the owner 28 days ago

Hi Sonu Singh, thank you for sharing your experience with us. We’re truly sorry to hear about the unprofessional and disrespectful interaction you had with our team member, Satrugham. Your feedback about customer service and respectful communication is very important to us, and we’ll be addressing this directly to ensure such situations don’t happen again. We appreciate you bringing this to our attention and hope to provide you a better experience next time at McDonald’s India. Warm regards, McDonald’s India Team

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khalil skj a month ago on Google

McDonald's India, established in 1996, is a joint venture with two Indian master franchisees, adapting its menu to cater to local tastes, particularly with vegetarian options. The company has grown to over 300 restaurants in West and South India, and more than 150 in North and East India. McDonald's in India sources its ingredients locally and focuses on quality and customer experience. Here's a more detailed look:. Adaptation to the Indian Market:. McDonald's in India avoids beef and pork, offering a wide range of vegetarian options, including the Maharaja Mac (a vegetarian Big Mac) and the McPuff, among others. Local Sourcing:. The company emphasizes local sourcing of ingredients, ensuring freshness and supporting local farmers. Quality and Safety:. McDonald's India maintains high standards for food safety and quality, with rigorous checks and inspections throughout the supply chain. Franchise Model:. The majority of McDonald's restaurants in India are operated by franchisees. Food: 5 Service: 5 Atmosphere: 5

Response from the owner 28 days ago

Hi khalil skj, thank you so much for your thoughtful review and the perfect 5-star rating! We’re glad you appreciate how McDonald’s India adapts to local tastes with our vegetarian options, focuses on quality and safety, and supports local farmers through sourcing. Your kind words encourage us to keep improving the experience for all our customers. Looking forward to serving you again soon! Warm regards, McDonald’s India Team

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