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Response from the owner
a month ago
Hi Puneet Kumar, I’m really sorry to hear about your experience with Preeti at our EDMC Mall Gaziabad location. We aim to make every visit pleasant, and it’s clear we missed the mark on customer service, taking orders, and communication during your visit. Your feedback is important, and we'll address this right away to improve staff training. Thank you for bringing this to our attention—hope you'll give us another chance to serve you better. Warm regards, McDonald's Team