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Response from the owner
2 months ago
Hi Shovanwita Roy 626, thanks for sharing your honest thoughts. We're glad you enjoyed the fresh food and pleasant McCafe ambience. However, we're really sorry to hear about the slow service and missing items—this isn’t the experience we want for our guests. Your feedback about service delays and order accuracy is important, and we'll work on getting better at those. We hope you'll give us another chance to make it right next time! Warmly, McDonald's