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Response from the owner
5 days ago
Hi Rajeev Khanna, I’m really sorry to hear about your disappointing delivery experience. It’s frustrating when the packaging and food quality don’t meet expectations, especially with a soggy burger, cold fries, and spilled drink. We also regret missing your call—our customer service should’ve been there for you. Your feedback about handling and communication is important, and we’re working to improve these areas. Thanks for sharing honestly; we hope to make it right if you give us another chance. – McDonald’s Team