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Response from the owner
a month ago
Hi Gagan Cheema, thank you for sharing your experience. We're really sorry to hear about the issues with your cappuccino being served in takeaway cups despite your request, and that the washrooms weren’t up to standard. Your feedback on the staff’s response is important to us, and we’ll address this right away. We truly want every visit to feel welcoming and comfortable, so please know we’re taking your concerns seriously and working to improve. Hope you’ll give us another chance! — McDonald’s Team