McDonald's

Name: McDonald's
Address: Ground Flr, Galaxy World Mall, Sector 7 Main Rd, opp. HDFC Bank, Ambala, Haryana, India
Telephone: +919992112294
Price range: $$
Rating: 4.1

3653 votes

#29 of 190 fast food in Ambala

Fast food, Vegetarian options

$$$$ Price range per person INR 200 - INR 400

Ground Flr, Galaxy World Mall, Sector 7 Main Rd, opp. HDFC Bank

Ambala, Haryana, India

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Visitors reserve a table for tasty meals here and enjoy the sights of Ambika Devi Mandir. Food delivery is a big benefit of this restaurant. Google users granted the score of 4.1 to McDonald's.

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fries with Coca Cola

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only one counter

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(4.1/5)

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Amrit Singh a month ago on Google

Visited McDonald’s today and had a very disappointing experience. I ordered a drink to have dine-in, but when I asked for a straw, the staff refused, saying “straws are only for takeout.” This makes no sense at all – how are customers supposed to enjoy their drinks properly when dining in? A basic item like a straw should be available for all customers, regardless of dine-in or takeaway. It felt inconvenient and unwelcoming. Hope McDonald’s reconsiders this policy, as it leaves a very poor impression of their customer service. Service: Dine in Price per person: ₹800–1,000 Food: 1

Response from the owner a month ago

Hi Amrit Singh, thanks for sharing your experience. We're really sorry to hear that the straw policy made your visit feel inconvenient and unwelcoming—that’s definitely not what we want for our guests. Your feedback about straws, customer service, and dine-in needs is important, and we'll make sure it gets passed along so we can improve. We appreciate you taking the time to let us know and hope you'll give us another chance to make things right. Warm regards, McDonald’s Team

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Jeet Kaur 2 months ago on Google

The staff at this place is pathetic and their customer service is just really bad. I always order burger without myonise and most of the time there is a problem with the order. I dont like drama so i just eat and leave without complain. But yesterday it was too much i went there it was around 11.40 and orderd a burger combo as usual. I took the order and went to table while having it i saw the wraper was used and completely dirty as if someone has wiped their dirty hands on that and when i checked the burger even the patty inside the burger looked stale and as if it has been wiped and used as i ordered a burger without myonise. I placed the burger in tissue and had it. I wanted to complain but there were cutomers on the counter so i left. But this time it was too much and not going back to this place ever again and wont recommend it all. Staff there is too irresponsible and just serve food as if they are providing it for free. No sense at all, they definitely needs strict training regarding customer service in hospitality. Infact, there should be mystry audits to find out the behaviour of the staff as MacDonald is a brand their service is not like this anywhere . This is the worst MacDonald i used to visit as i like macdonalds but after yesterday i would like to suggest that hire people who know some work ethics you people are not providing food for free. Service: Dine in Meal type: Lunch

Response from the owner a month ago

Hi Jeet Kaur, I’m really sorry to hear about your experience with the burger quality, customer service, and cleanliness. This isn’t the standard we want for our guests at McDonald’s, and your feedback is important to us. We’ll be looking into this closely to make sure it doesn’t happen again. Thank you for sharing honestly—we hope you might give us another chance in the future to make things right. Take care from the McDonald's team.

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JASKARAN SINGH (Jaskaran) 4 months ago on Google

McDonald's in Ambala Cantt offers a consistent and satisfying fast food experience. The outlet is clean, well-maintained, and spacious enough for families and groups. The service is generally quick, and the staff is polite. From crispy fries to classic burgers and cold coffee, everything meets the usual McDonald's standards. A good place for a quick meal or casual hangout. Service: Takeaway Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

Response from the owner 4 months ago

Hi Jaskaran, thank you for your wonderful feedback! We're thrilled to hear that our clean and spacious Ambala Cantt outlet, along with our quick service and tasty classics like fries, burgers, and cold coffee, made your visit enjoyable. It means a lot to us that we could be your go-to spot for a quick meal or casual hangout. Looking forward to welcoming you back soon! Warmly, The McDonald's Team

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