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Response from the owner
2 months ago
Hi Rohit Sharma, I’m really sorry to hear about your experience with the wait time, machine issues, and the mango drink being too sweet. We aim to keep things smooth and tasty for everyone, so it’s upsetting we missed the mark this time. Your feedback about coordination, service speed, and sweetness is important—we’ll work on these for sure. Thanks for sharing honestly with us; we hope you’ll give us another shot to make things right. Warmly, McDonald’s Team