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Response from the owner
a month ago
Hi Ram Prakash Verma, I'm deeply sorry to hear about the disappointing experience you had with our Chicken Hyderabaadi Biryani. It's unacceptable that the food was stale and not fit for consumption, leading to food poisoning. I can only imagine how frustrating and upsetting this must be for you, especially since you're still undergoing treatment. At Mashi Biryani World, we take the quality and freshness of our food extremely seriously, and it's clear that we fell short of our standards in your case. I want to assure you that we're taking immediate action to investigate what went wrong and prevent it from happening again in the future. I'd like to make things right and offer you a gesture of goodwill for the inconvenience and distress caused. Please could you kindly share the details of your visit, including the time and date, with me at 070811 65795? This will enable us to look into the matter further and ensure that your issue is resolved promptly. Once again, I apologize for the distressing experience you had with our food, and I hope you'll give us another chance to serve you better in the future. Warm Regards, Team Mashi Biryani World
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