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Response from the owner
8 days ago
Hi Amol ji , We are deeply sorry to hear that your recent experience at Masa'hari Kitchen was marred by an unacceptable discovery in your Fish Thali . We understand that finding an insect in your food is completely unacceptable and we apologize for the distress it must have caused you . At Masa'hari Kitchen, we take food safety and quality extremely seriously , and it's clear that we fell short of our high standards in your case. We want to assure you that we are taking immediate action to investigate this incident and prevent it from happening again in the future . We would like to invite you to share more details about your experience with us, including the date and time of your visit, and any other relevant information. You can reach us on our dedicated customer care number 098813 33399. We will make sure to address your concerns and provide a suitable resolution right away . Once again, we apologize for the inconvenience and disappointment caused. We value your feedback and would like to make things right. Your satisfaction is our top priority, and we look forward to serving you better in the future . Warm Regards, Team Masa'hari Kitchen
