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Response from the owner
8 months ago
Dear Ms. Veena, We apologize sincerely for the disappointing experience you had at our restaurant. We take all feedback seriously and are truly sorry to hear that our dishes did not meet your expectations. We are particularly concerned to hear that our Baby Corn Manchurian and Veg Maratha dishes fell short of our usual standards. We will immediately review our recipes and cooking procedures to ensure that our dishes are consistently flavorful and of high quality. Additionally, we apologize for the slow service you experienced. We will re-train our staff to ensure that our service is prompt, attentive, and courteous. Thank you for taking the time to share your feedback with us. We appreciate your honesty and would like to invite you to give us another chance to serve you better. If you would like to discuss your experience further, please do not hesitate to contact us directly. Best regards, Team Manorath Belagavi