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Response from the owner
7 days ago
Dear Ma'am, We're truly sorry to hear about your recent experience at our restaurant. Your feedback regarding the service, air conditioning, and food wait time is very concerning, and we sincerely apologize for the inconvenience caused. This is not the level of service we aim to provide. We will address these issues with our team immediately to ensure they do not happen again. Thank you for bringing this to our attention.