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Mango Suites - Viera is well known for its great service and friendly staff, that is always ready to help you. Based on the reviewers' opinions, prices are fair. Google users like this place: it was granted 4.1 stars.
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Visitors' reviews on Mango Suites - Viera
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Roshani Patel
a month ago on Google
I had the worst experience at this property. Prior to my arrival, I specifically asked the hotel staff to ensure that the room would be thoroughly cleaned, as I was recovering from an illness. Despite this, upon entering the room I was appalled to find: • Heavy dust accumulation on the ceiling fan and headboard, making it impossible to use the fan without spreading dust everywhere. • Filthy lamp bases covered in sticky fingerprints. • Cockroaches in the bathroom. • Bedsheets with visible stains. It was very clear that the room had not been cleaned in weeks. After repeated complaints, hotel staff brought in someone with a large pesticide sprayer strapped to his back. He began spraying in the room right in front of me, despite my presence and health concerns. The strong chemical odor filled the space immediately, and although he claimed he never pressed the spray button, the smell proved otherwise. Being forced to inhale pesticide fumes was unsafe and completely unacceptable. I asked for an upgraded or alternative room, but I was told none were available, something I find very hard to believe given the size of the property. Instead, they told me to wait while they cleaned the same contaminated room. At that point, I left the hotel immediately and booked another property 20 minutes away at my own expense. This reservation was made through Hotels.com. I have already filed a complaint, but the hotel continues to refuse a refund, insisting that I should return so they can “clean the room.” That response is both dismissive and insulting. I am requesting a full refund for my entire stay. The room was unsanitary, unsafe, and uninhabitable. No guest should ever have to experience this. This is not considered a hotel, this is below motel standards. Service: 1
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pinky solomon
a month ago on Google
Please do not get fooled by seeing the out side picture of hotel , it’s do not look like that is , Do update the current one. Room service was quick and good , people are good at hotel. Very old hotel. there are 2 bars right in front of the hotel and I do not suggest for single women stay. Service: 5
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Kurt Maéva Howard
5 years ago on Google
The Mango Suites - Viera is a great Hotel with a very good location as it is central to a shopping complex just a door or two away And is about a 5 to 7 mins walk down hill from the Apollo hospital Great staff and MoXa Kitchen aswell!
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11A, Road No 3, Film Nagar, near Apollo Hospital, Hyderabad, Telangana, India
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