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Response from the owner
6 months ago
Dear Pravin, Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your experience didn’t meet expectations — especially with the mix-up in your order and the service issues. This is not the standard we strive for, and we appreciate you bringing it to our attention. Your comments are valuable to us, and we’ll make sure to address the concerns with our team to improve service quality and ensure such mistakes don’t happen again. We’re also working on enhancing our food offerings to deliver that "wow factor" you deserve. If you’re willing to give us another chance, we’d love to serve you a better experience. Please feel free to reach out to us directly — your satisfaction means a lot to us.