MS BOURGEON CAKE SHOP IN KOLHAPUR BEST CAFE IN KOLHAPUR

Hey Samruddhi, Thank you for taking the time to share your experience at MS Bourgeon. We appreciate your honesty and apologize for the disappointment you faced with our pink sauce pasta. We understand that the ambience and hot chocolate did meet your expectations, and we're glad you enjoyed those aspects of your visit. However, we're truly sorry to hear that the pink sauce pasta didn't live up to your expectations. We're particularly concerned about the service you received from our waiter and chef. We apologize for any rudeness or arrogance you perceived, and we'll make sure to address this issue with our team. We'd like to make things right and invite you to share more details about your experience with us. Please feel free to call us on 082176 97769, and we'll do our best to resolve the issue immediately. We value your feedback and would like to offer you a complimentary dish on your next visit, so you can experience the quality of our food and service. Thank you for choosing MS Bourgeon, and we look forward to serving you better in the future. Warm Regards, Team MS BOURGEON CAKE SHOP IN KOLHAPUR BEST CAFE IN KOLHAPUR

Hey Gayatri, I'm so sorry to hear that your experience at MS Bourgeon was disappointing. I want to start by acknowledging the positives - I'm glad you found the atmosphere to be nice. However, I'm deeply sorry to hear that the food you tried didn't meet your expectations. We understand that our pizza was burnt and lacked texture, which is unacceptable. I want to assure you that we take your feedback seriously and are truly sorry for the inconvenience this has caused. We're going to investigate what went wrong and make sure that our kitchen team takes the necessary steps to rectify the issue. If you could please give me a call on 082176 97769, I'd love to discuss the details of your visit and learn more about your experience. We'll do our best to resolve the issue right away and make it right. Once again, I apologize for the subpar experience and appreciate your feedback. We value your opinion and hope to have the opportunity to serve you better in the future. Warm Regards, Team MS BOURGEON CAKE SHOP IN KOLHAPUR BEST CAFE IN KOLHAPUR