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Response from the owner
14 days ago
Hey Samruddhi, Thank you for taking the time to share your experience at MS Bourgeon. We appreciate your honesty and apologize for the disappointment you faced with our pink sauce pasta. We understand that the ambience and hot chocolate did meet your expectations, and we're glad you enjoyed those aspects of your visit. However, we're truly sorry to hear that the pink sauce pasta didn't live up to your expectations. We're particularly concerned about the service you received from our waiter and chef. We apologize for any rudeness or arrogance you perceived, and we'll make sure to address this issue with our team. We'd like to make things right and invite you to share more details about your experience with us. Please feel free to call us on 082176 97769, and we'll do our best to resolve the issue immediately. We value your feedback and would like to offer you a complimentary dish on your next visit, so you can experience the quality of our food and service. Thank you for choosing MS Bourgeon, and we look forward to serving you better in the future. Warm Regards, Team MS BOURGEON CAKE SHOP IN KOLHAPUR BEST CAFE IN KOLHAPUR