MOB (Ministry Of Booze) - Best Pub In Newtown

Name: MOB (Ministry Of Booze) - Best Pub In Newtown
Address: 1st floor, Pecon Tower, New Town, West Bengal, India
Telephone: +917604011104
Rating: 4.3

2241 votes

#34 of 684 restaurants in New Town

Maybe this place was called MOB - Ministry Of Booze earlier.

MOB (Ministry Of Booze) - Best Pub In Newtown on map

1st floor, Pecon Tower

New Town, West Bengal, India

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Lobster roll sandwich at MOB (Ministry Of Booze) - Best Pub In Newtown

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This bar is well known for its great service and friendly staff, that is always ready to help you. Google users who visited MOB (Ministry Of Booze) - Best Pub In Newtown state that the most suitable rating is 4.3.

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Ratings of MOB (Ministry Of Booze) - Best Pub In Newtown

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(4.3/5)

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chitradeepin 3 months ago on Google

I had a reservation for a group of eight and arrived first. As I climbed the stairs, the strong smell of urine was quite off-putting. Upon finding out that no table had actually been reserved for us, I chose to leave. The staff did make an effort to arrange a makeshift table, but I ultimately declined. Since I didn’t stay to dine, I won’t comment on the food or service. Atmosphere: 1

Response from the owner 3 days ago

Hello Chitradeepin, Please accept my personal apology for the terrible first impression you had at our establishment. The experience you described regarding the unacceptable odour and the critical error with your reservation is not something any guest should face. Your feedback has prompted immediate action. We have already addressed the serious cleanliness issue you pointed out, and I am personally auditing our reservation process to fix the breakdown that occurred. My name is Raj, the manager. I want to assure you that this is not the standard we stand for. I would like to speak with you to apologize directly and understand how we can make amends. You can reach me personally at 8799505561. We know we failed you on your visit, and we hope you'll consider giving us a second chance to prove that your experience was an exception and not the rule. Best Regards, Raj

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