MJ Funcity Waterpark & Resort

We are officially responding to this review to clarify the facts. It has become evident that this is a coordinated attempt to malign our brand's reputation following a legal dispute over unpaid dues. ​1. Regarding Coordination & Internal Conflicts: The claims regarding our coordinator and management are completely fabricated. All event details and requirements were finalized in written and signed contracts. We do not operate on verbal hearsay. Any internal staff matters are handled professionally and have no bearing on the high-quality service we provide to our guests. ​2. Allegations on Food & Service: We maintain a strict record of all food preparations. The 'stale food' allegation is a common tactic used here to justify the non-payment of the final bill. Our records show that the event was completed with full cooperation, and these 'complaints' only surfaced when we demanded the pending payment. ​3. Misconduct & Intoxication: We have documented proof and eyewitness accounts of your invited vendors, specifically the photographer, being in an intoxicated state and behaving abusively toward our staff. We prioritize the safety and dignity of our employees and will not tolerate such behavior from any guest or their vendors. ​4. Strict Legal Action & Naming Parties: We are not taking these fake allegations lightly. We are currently identifying every individual—including you—who is posting these defamatory and baseless reviews to hide a financial default. ​BE ADVISED: Our legal team is preparing Formal Legal Notices which will be issued individually by name to every person involved in this coordinated smear campaign. We will be filing for Criminal Defamation and Recovery of Dues. We have preserved all CCTV footage, signed approval papers, and billing records to present in court. ​We suggest you settle the outstanding payment and remove this defamatory content immediately to avoid a prolonged legal battle.

We are compelled to respond to this review to set the record straight, as it contains several false and malicious allegations intended to damage our reputation following a serious payment dispute. ​1. Formal Approvals & Signed Documentation: > This booking was not made 'blindly.' Every aspect of this event, including the menu, decor, and room arrangements, was finalized only after the client’s thorough inspection. We have signed documentation and written approvals for all services rendered. The claim of 'broken promises' is factually incorrect as we delivered exactly what was agreed upon in the written contract. ​2. Food Quality & Testing: > We take food hygiene very seriously. While we always encourage clients to conduct a pre-event food tasting, the client in this case chose not to do so, despite our offers. To allege that 'stale food' was served is a baseless attempt to create a 'hungama' to avoid settling the final bill. Our kitchen maintains strict standards, and no such issues were reported by other guests or recorded in our quality logs for that day. ​3. Professional Misconduct & Alcohol: > We do not tolerate the mistreatment of our staff. During the event, your hired photographer and certain guests were found to be under the influence of alcohol and engaged in highly unprofessional and abusive behavior toward our service team. It is disappointing that instead of addressing your team's misconduct, you are targeting our hardworking staff. ​4. Outstanding Payment & Legal Action: > The timing of these coordinated negative reviews is not a coincidence. It is a direct reaction to our demand for the pending final payment, which remains unpaid to this day. We will not be intimidated by 'review-blackmail' tactics used to escape financial obligations. ​Conclusion: > We are now initiating strict legal proceedings against the booking party and everyone involved in this smear campaign. A formal legal notice for Defamation (Libel) and Recovery of Dues is being dispatched. We have preserved all CCTV footage, signed contracts, and payment records as evidence for the court. We advise you to settle the outstanding dues and remove these defamatory statements immediately to avoid further legal complications