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Response from the owner
8 days ago
Hey Laddoo, I'm so sorry to hear that you didn't have a great experience with our cake quality. I want to start by acknowledging your disappointment and assure you that we take all feedback seriously. I'm particularly concerned about the phrase third-class quality as it's not the standard we strive for. Our team works hard to ensure that every cake that leaves our bakery meets the highest standards of taste, texture, and presentation. Could you please share more details about your experience with us? What specifically didn't meet your expectations? Your feedback will help us to identify the issue and make necessary improvements. Please call us at 8875554444 and share your experience with our customer service team. We'll do our best to resolve the issue right away and ensure that you're satisfied with your next experience with us. Thank you for taking the time to share your review, and we look forward to speaking with you soon. Warm Regards, Team Mayank Sweets & Bakery