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Response from the owner
3 months ago
Hi Arpit Kumar ji, We're deeply sorry to hear that your experience at MASALA DURBAR was not up to your expectations. We understand how disappointing it can be to receive subpar service and food. At MASALA DURBAR, we pride ourselves on serving the best Indian cuisine with exceptional service. It's clear that we fell short of our standards in your case, and for that, we apologize. We'd like to make things right and understand what went wrong. Could you please share more details about your visit with us? You can reach us on our dedicated customer care number 096962 02442, and we'll resolve your issue right away? We appreciate your feedback and would like to assure you that we're taking immediate action to address the concerns you've raised. Your satisfaction is our top priority, and we're committed to providing you with a memorable dining experience. Thank you for giving us the opportunity to make it right, Arpit Kumar ji. We hope to have the chance to serve you better in the future. Warm Regards, Team MASALA DURBAR