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Italian, Mexican, Indian
$$$$
Price range per person INR 300 - INR 1,200
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Order the menu of Italian and Mexican cuisines at M Kitchn. You can order perfectly cooked soup, kacamak and paneer. This place is famous for its great service and friendly staff, that is always ready to help you. The lovely ambiance has been noted by the guests.
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Italian, Mexican, Indian
$$$$
Price range per person INR 300 - INR 1,200
© OpenStreetMaps
contributors
Address
Tonk Road, Jaipur, Rajasthan, India, 302015
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In terms of seating capacity the place is quite big and has some pretty decent interiors.
I had their pav bhaji fondue and their nanzaa.
1. Slow/rude service- We came celebrate birthday with family but restaurant couldn’t service us. Still, we were patient and waited. They served us starters but we had to wait over 2hours for main course order. After which the servers didn’t even ask us for deserts! Perhaps they didn’t had the staff on 5may 2019, Sunday evening or not sure. But it was nightmare. Although i am a guy who never shouts but that day i was really close due to such mistreatments. Waiters didn’t had even once came to us and told us about our order. Even after calling them to our table, they refused to come. At the end, i had to goto manager in kitchen by walking off my table and find out status of my order every 15mins. Even, a roadside thadi would have better service than this! Further, i did patiently wait for order but the staff was rude.
2. Lack of basic customer service - in any business especially restaurants, customer is the king. But it seems this restaurant doesn’t understand this. Let alone waiving off the bill or discounting it. I even had to goto the pos system and clear my bill myself after many tries. They didn’t even apologise. Unacceptable.
3. Gross mismanagement- if they dont have the staff. Then why keep the place open for business?
4. Bad ambience - I went there to have a good time with family. But found that other customer were being mistreated. Unlike me who patiently waited, they were shouting and throwing dished / places on the floor making load noises. I don’t blame them, the management doesn’t know how to run a restaurant. They frustrated everyone. To the point, where lot of people got tired of waiting/shouting and just left. In middle of meal. This treated a atmosphere of negativity to the point my 6month old nephew who was sleeping woke up crying :(
5. Good food - even in mid of all this drama, the food served was delicious. We ordered Roasted veggies strudle, tacos, machow soup which was great! The Mexican salad with nachos/Marconi/olives too sour for my taste but I didn’t ask them to replace as it as I doubt they would. For main course, we had dal makhani and firangi kofta. Both were exceptional in taste. Never eaten anything like this even in my visits to elite Indian restaurants of London, Usa or Canada. Really impressive!
Overall,
The food is good as the menu is curated by master chef ranbeer brar but It’s best to avoid this place. But Nothing can justify rude service and customer mistreatments. If you still want to go, do zomato delivery. Atleast you will get your money from back from Zomato if they delay your order ;)