Lotus Pavilion - ITC Gardenia

Dear Ms. Preeti Thank you for such a constructive review of your dining experience at Lotus Pavilion, ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. Our ultimate endeavor is to make our guests comfortable with the best culinary offerings and its rather unfortunate that we haven't succeeded in meeting your expectations of brand ITC Hotels. My sincere apologies for the reported inconvenience. Request you to drop me a mail at [email protected] with your coordinates and the details of your feedback so I can address this better. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Gardenia. Warm Regards, Anurag Agha F&B Manager ITC Gardenia Bengaluru

Dear Ms. Gupta, Thank you for taking out the time and sharing your valuable feedback with us. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. It is our ultimate endeavor to offer a truly indigenous experience to all our discerning guests and it is rather unfortunate we could not meet your expectations. May I request you to kindly drop me an email at [email protected] so that I can understand your concerns and address them better. We hope you give us another opportunity to serve you and look forward to welcoming you back for a memorable experience at ITC Gardenia. Warm Regards, Anurag Agha F&B Manager ITC Gardenia Bengaluru

Dear Mr. Nayak Thank you for such a constructive review of your dining experience at Cajsa, ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. Our ultimate endeavor is to make our guests comfortable with the best culinary offerings and its rather unfortunate that we haven't succeeded in meeting your expectations of brand ITC Hotels. My sincere apologies for the reported inconvenience. Request you to drop me a mail at [email protected] with your coordinates and the details of your feedback so I can address this better. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Gardenia. Warm Regards, Anurag Agha F&B Manager ITC Gardenia Bengaluru